Welcome to www.ArtixCS.com - Artix Entertainment Customer Support
If you see our site listed on a financial statement for a payment made with your credit/debit card or PayPal account, it was because a payment was made to our company Artix Entertainment by you or someone with access to your financial information.
All of our games are free to play. Purchasing any character upgrades or in-game currency is optional. We cannot initiate a payment on your behalf and do not receive your financial information. Our credit/debit card payments are processed through the secure payment companies PayPal or UltimatePay. All of our payments are a one time fee and we do not have any monthly or reoccurring subscriptions or automatic renewals.
If the Artix Entertainment payment on your financial statement is unauthorized, please check with anyone you know that may have had access to your card/PayPal account to see if they made the payment and please contact us immediately so we can investigate and refund accordingly. We understand that unauthorized payments are very frustrating to deal with and are happy to help! If someone made an unauthorized payment with your card/PayPal account, please click the button below to begin the refund process.